Fino

Garante per la protezione dei dati personali (Italy) · 2 February 2023

AI chatbot provider

Name not published.

About: Consent, Data principles, Special categories, Transparency, Unlawful processing

FineNo fineViolation found
Regulator
Garante per la protezione dei dati personali (Italy)
Decided
2 February 2023
Country
Italy
Sector
Not given
Regulator’s reference
9852214
Fino case number
2023/IT/095
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What happened

Under Article 58(2)(f) GDPR, the Italian DPA imposed a temporary limitation on processing of an AI-powered ChatBot. The privacy policy did not clarify which legal basis had been relied upon by the company, particularly for processing of underage users. The DPA also held that no age verification mechanism was in place.

Summary from GDPRhub (noyb), written by its volunteers, not by Fino. CC BY-NC-SA 4.0.

Rules involved

  • Consent
  • Data principles
  • Special categories
  • Transparency
  • Unlawful processing

Sources

The facts on this page come from the sources above, as they recorded them. Nothing has been estimated or filled in. Not legal advice.

Spotted a mistake? Write to angelillolorenzo@gmail.com and quote 2023/IT/095.