Datatilsynet (Denmark) · 27 June 2024
IDA Forsikring Forsikringsformidling F.M.B.A.
About: Special categories, Unlawful processing
FineNo fineViolation found
- Regulator
- Datatilsynet (Denmark)
- Decided
- 27 June 2024
- Country
- Denmark
- Sector
- Not given
- Regulator’s reference
- 2023-431-0018
- Fino case number
- 2024/DK/007
What happened
The DPA found a controller did not obtain valid consent for transcription and subsequent processing of customer service recordings of conversation. The controller should then implement appropriate changes in their processing activities.
Summary from GDPRhub (noyb), written by its volunteers, not by Fino. CC BY-NC-SA 4.0.
Rules involved
- Art. 6Lawfulness of processing6(1)(c) · 6(1)(f)Read →
- Art. 9Processing of special categories of personal dataRead →
- Special categories
- Unlawful processing
Sources
The facts on this page come from the sources above, as they recorded them. Nothing has been estimated or filled in. Not legal advice.
Spotted a mistake? Write to angelillolorenzo@gmail.com and quote 2024/DK/007.