Belgian Data Protection Authority (APD) · 12 May 2026
Société Wallonne des Eaux
Insufficient legal basis for data processing
Fine€86,000Fine issued
- Regulator
- Belgian Data Protection Authority (APD)
- Decided
- 12 May 2026
- Country
- Belgium
- Sector
- Public Sector and Education
- Regulator’s reference
- Not recorded
- Fino case number
- 2026/BE/004
What happened
The DPA imposed two fines totalling €86,000 on a public water provider for failing to adequately inform callers about call recordings, to let them object before recording began and to conclude a valid processor agreement.
Summary from the GDPRhub page for this decision, written by its volunteers, not by Fino. CC BY-NC-SA 4.0.
Rules involved
- Art. 5Principles relating to processing of personal data5(1)(a)Read →
- Art. 13Information to be provided where personal data are collected from the data subjectRead →
- Art. 28Processor28(3)Read →
- Data principles
- Processor obligations
- Transparency
- Unlawful processing
Sources
The facts on this page come from the sources above, as they recorded them. Nothing has been estimated or filled in. Not legal advice.
Spotted a mistake? Write to angelillolorenzo@gmail.com and quote 2026/BE/004.